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Heaven Fresh Branches |
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Distributors Wanted |
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| Shipping & Returns |
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30 Days Money Back Guaranteed !!!
If you are not satisfied with our product for any reason, return it
for a full purchase refund.
No restocking fees apply.
If any part requires repair during the first 30 days
after receiving your air purifier, due to manufacturer
defect, then Heaven Fresh will replace it with a new machine.
Contact us for return and shipping instructions. Or
simply e-mail us at service_hfc@heavenfresh.ca and our Customer
Service representative will make every effort to respond to
your email within 24 hours.
Pack the product in its original box.
Include the products User Guide that came with your order
Label and ship the package, freight prepaid, to the address
provided. We do not accept COD !
Please e-mail us your shipment tracking number at
service_hfc@heavenfresh.ca when you ship back the order (e.g Canada Post Tracking Number).
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THREE FULL YEAR WARRANTY !!! |
All our
products pass the strict tests prior to leaving an ISO9001 factory.
Customers could, within 3 years from the date of purchase,
enjoy free repair and replacement. We will replace the
product with one of equal or greater value, or reimburse you
for replacement of the product.
Details
Coverage commences upon the date of purchase and
continues for the period indicated on your sales receipt.
Contact us for return and shipping instructions. Or
simply e-mail us at service_hfc@heavenfresh.ca and our Customer
Service representative will make every effort to respond to
your email within 24 hours.
Pack the product in its original box.
Include the products User Guide that came with your order.
Label and ship the unit, freight prepaid, to the address
provided. We do not accept COD !
Please e-mail us your shipment tracking number at
service_hfc@heavenfresh.ca when you ship back the unit (e.g Canada Post Tracking Number).
Other condition
The warranty does not cover the damages that resulted from:
Improper use or maintenance,
Improper dismantling, packing and assembling,
Unauthorized operation, tampering, altering,
modification not found in the instruction,
Random change of power source or voltage,
Accident or natural disaster.
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INSURANCE !
We use Canada Post Expedited Parcel Service for shipment. For our customers satisfaction, we make sure that every order we ship is insured for more than the purchase price so that our customers can have a complete peace of mind once they are done placing an order from Heaven Fresh. If you find your unit damaged before opening when it arrives, please contact Canada Post directly. Also, please notify us as soon as possible.
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